Rembland does not provide refunds for returned items. Store credit or exchange only on undamaged products returned only in accordance with our Terms & Conditions.
Please note, all shipping costs are non-refundable and will be deducted from the store credit amount provided to our customers, if any.
Please email firstname.lastname@example.org to receive an exchange your order. All orders that are shipped back to Rembland to be exchanged must be in the original box and include the original packing slip in the box.
The customer is responsible for all shipping charges incurred on returned/exchanged merchandise. Eligible items must be returned for exchange within 20 days of date of purchase.
Only in case of shoes products:
-Please also note the size you wish to exchange the item for.
-Please try shoes on a clean, carpeted area. The soles of our shoes are made of high quality leather, and we cannot accept returns of products with scuffed, marked, or worn soles.
All accessories and items marked as “sale” or “on sale” are final.
Articles are made with genuine exotic leathers have been colored and cured. As the colors are artificial, they may fade, crack, or wear out as part of the natural process on exotic leathers.
All exotic leathers are genuine, and thus no exact leathers are the same. Rembland is not responsible for any changes in exotic leather as they age through the wear and tear process.